The company provides domestic benefits include travel passes, a profit sharing plan, on-time bonuses, a perfect attendance program, stock purchase plan, retirement plan, medical, dental, vision and life Insurance, and a 401(k) savings plan for all the employees. Continental Airlines received the highest rank in customer satisfaction among network carriers in North America in the J.D. Power and Associates 2006 Airline Satisfaction Index Survey.
Continental Airlines was a member of SkyTeam and now it has become the member of Star Alliance (From Oct 29, 2009). The frequent flyer program of Continental Airlines is OnePass which is one of the best in aviation industry and offers several facilities to the passengers.